Employee Learning & Communication

We recognise that the cornerstone to successful implementation of our environmental programme is the effective training and awareness of our employees. We have worked hard to develop appropriate staff training and ensure that our progress is communicated on a regular basis.

Training Initiatives include:

• Raising awareness of environmental issues among members of the Environmental Policy Group (EPG), Key Environmental Contacts, and Facilities Managers through attending relevant conferences and courses. Two members of the EPG attended the Prince of Wales' Business in the Environment training programme for senior executives developed by the University of Cambridge Programme for Industry.
• Inviting external speakers to give presentations to specialist working groups and at quarterly workshops arranged for KECs
• Introducing new entrants to our environment programme as part of their induction
• Providing each UK business unit with a training video ' Profiting from Environmental Protection', including best practice case studies within Prudential

Communication

• Provide updates and communications on our environmental programmes via newsletters, in-house magazines and the group Intranet, which hosts a specific environment site.
• Provide bulletins on our Business Television Network at offices in London and Reading, including practical tips to reduce energy and improve recycling initiatives.
• Green teams organise local awareness days around specific themes e.g. reminding employees to conserve energy, use less water and recycle waste.
• Regular updates are sent to staff detailing local performance against reduction targets.

Training needs arising from 2001 review
The review of our progress in implementing our EMS highlighted some inconsistencies in how training was delivered. In response to these findings we have:

• Agreed the terms of reference for a Learning and Communication Steering Group reporting to the EPG
• Undertaken a preliminary learning & communication needs survey
• Started to define a development framework, which will deliver specialist training of procurement and facilities management teams for employees across the UK business units.