Whistleblowing

Two years ago, Home Retail Group formalised a process allowing staff to report concerns over malpractice in a safe and controlled manner (‘whistleblowing’). Every employee underwent training in the new process and each received a handbook explaining how to raise any concerns.

During the last 12 months we have conducted a review of our whistleblowing policy. This involved a survey of all employees and a survey of the senior managers named as whistleblowing contacts in the policy to gather their feedback. The feedback from these exercises resulted in a programme to raise the profile of whistleblowing and our business principles. This programme is already underway and will continue during 2007.

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