Key performance indicators

Gross written premium

2008: £1,034.0m

2007: £1,044.7m

Combined ratio

2008: 76%

2007: 63%

Average rate reduction

2008: 6.8%

2007: 5.5%

Key performance indicators

Retention ratio

2008: 84%: 2% ahead of plan

2007: 77%: within 1% of plan

Claims turnaround

2008: 2.9 days, London Market

2007: 3.4 days, London Market

Contract certainty

2008: 99% fully compliant for lead

2007: 99% fully compliant for lead

Amlin underwrites through Syndicate 2001 at Lloyd’s and Amlin Bermuda. Our operations are organised into four divisions: Amlin London, Amlin UK, Amlin Bermuda and Anglo French Underwriters, which was acquired in November 2008. The Group writes a diverse portfolio of 30 classes of business.