Review

Delivering our strategy

Our goal is to deliver long term value to shareholders

In delivering long term value to shareholders, we aim to:

  • Achieve an average cross cycle return on equity of at least 15%
  • Deliver profitable trading throughout the insurance pricing cycle

To achieve this, in 2004 we established our vision for 2009 to be the global reference point for quality in our markets.

We believe that a clear vision, which is well understood by internal and external stakeholders alike, is fundamental to delivering shareholder value in the medium to long term.

Our vision is founded upon four strategic priorities:

  • To deliver profit focused underwriting excellence
  • To improve our understanding of clients’ needs and market trends
  • To deliver first class client service standards
  • To achieve effective cycle management

We achieve our goal, vision and priorities by developing detailed plans and objectives across five areas of business focus.

Pyramid
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