Review
The business – an introduction
How we appeal to our clients
- Our strong financial strength ratings mean our clients can be confident in our ability to manage their risks and pay their claims.
- The depth of knowledge and outstanding experience of our teams is critical in effectively managing large and complex risks.
- As a lead underwriter in the London market, we have primary control of the quality and speed of placement and claims service we provide to brokers and clients.
- We provide good access to underwriters which facilitates a fast response on risk placement and endorsements.
- Our focus on quality and speed of policy issuance means contract certainty has become business as usual.
- We deploy technology to enhance speed and quality of service while maintaining key personal relationships.
- We demonstrate a commitment to providing fair, efficient and timely claims management and constantly seek improvements to our processes to ensure brokers and clients receive a focused and competitive service.