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    Full Annual Report and Accounts 2009
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Overview
Financial summary
Group strategy
Market overview
Chairman’s statement and Chief Executive’s review
Our businesses
 
Performance
Key performance measures
Operating and financial review
Principal risks and uncertainties
Corporate social responsibility
 
Governance
Board of Directors
Key governance principles
Internal control
Audit Committee report
Remuneration Committee report
Statement of Directors’ responsibilities
 
Financial statements
Group
Company
 
Additional information
Explanation of key performance measures
Five-year summary
Shareholder information
Useful contacts
Financial calendar
Cross-reference to Form 20-F
Glossary