GO

Argos logo Homebase logo
Corporate Responsibilities 2006/07 > Introduction > About Home Retail Group Print Page

About Home Retail Group

HRG logo

Home Retail Group is the UK’s leading home and general merchandise retailer with pro forma annual sales of over £5.8 billion. It sells products under two distinctive and complementary retail brands, Argos and Homebase, which are both household names in the UK.

Argos logo

Argos is a unique retailer recognised for choice, value and convenience. It sells over 17,000 general merchandise products for the home, all of which are set out in its twice-yearly 1,700 page catalogue which is at the heart of its proposition. Customers can purchase products through its network of 680 stores, online and over the phone, with the option of picking up their purchases from a store or having them delivered direct. Argos’ Internet site, www.argos.co.uk, is the second most visited Internet retail site in the UK. Argos serves over 130 million customers a year through its stores and takes 4 million customer orders a year either online or over the phone. On average, 17 million UK households, or around two-thirds of the population, have an Argos catalogue at home at any time.

Homebase logo

Homebase is the UK’s second largest home improvement retailer and is recognised for choice, style and customer service across the wider home enhancement market. It has 310 large, out-of-town stores, which sell over 30,000 products, as well as a growing Internet offering. Homebase also offers its customers the convenience of home delivery for bulky, high value items. Homebase serves over 70 million customers a year through its stores.

Argos and Homebase are supported by an in-house financial services business, which provides a range of credit and insurance products to their customers through all customer facing channels of stores, online and over the phone. Home Retail Group Financial Services is one of the largest store card providers in the UK, with over one million active store card customers.

Home Retail Group has a leading 10% share of the home and general merchandise market in the UK, giving it significant purchasing scale and the opportunity to further increase market share. This scale, combined with its global sourcing skills, ensures value for the customer whilst supporting profitability. The shared infrastructure in the Group provides support for Argos’ and Homebase’s customer propositions, reduces their overall operating costs and enables speedy development of profitable routes to growth. This has enabled the Group to increase its market share in a competitive retail market place.

Top of page

 

     Accessibility | Downlod Site in PDFDownload Site in PDF