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OPERATING AND FINANCIAL REVIEW / THE COMPANY / DELIVERING VALUE /

CLIENTS

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Air Malta - Adding value to the client relationship
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Amlin has underwritten insurance for Air Malta over the past 20 years and has lead managed the account for the duration. We insure everything which needs cover to enable the airline to operate on a daily basis, namely the aircraft hull, service and repair, property, third party damage and passenger liability. This includes leased aircraft and contractor relationships.

Since 1993 Marsh has acted as broker to Air Malta and selected Amlin to continue to lead the business. As Brian Moore, Chairman of the Aviation and Aerospace Practice of Marsh, explains:

“This decision was made based on our long working relationship with Amlin’s aviation team, notably our respect for the underwriter’s ability, confidence in the quality and speed of after sales service and Amlin’s financial strength.”

Airline losses tend to involve significant and high profile claims, not least for loss of life, so absolute confidence in the insurer’s ability to meet these obligations is vital. All requests and information are relayed through the Lloyd’s broker, making this a three-way partnership.

As a market leader, Amlin takes responsibility for defining the conditions and a fair price for the risks insured, which sets the standard for subsequent participants on the slip. However, airline insurance is not just about annual renewal, but about the continuous sharing of information between underwriter, broker and insured. Amlin is given comprehensive information on future plans such as proposed fleet changes, new types of aircraft, new routes, likely changes in passenger profiles – all of which will impact the exposures for which Air Malta will need insurance cover. As lead insurer, Amlin has the infrastructure to respond quickly to these changes, the expertise to price risk fairly and the resource to assist this client with a range of issues.

Amlin visits Air Malta annually and is encouraged to meet with senior management ranging from the Chairman to the engineers and pilots. As Martin Azzopardi, Head of Fuel and Insurance at Air Malta plc explains:

“Financial stability, continuity, efficiency and flexibility in approach rank very high when it comes to the choice of lead insurer for our aviation insurance programme. Amlin has over the years been able to demonstrate its capability in providing all of these at reasonable cost. This business relationship is more of a partnership.”

Air Malta is a safe airline without a major loss in its history. In our view it may become a benchmark in safety for other airlines globally. Amlin is proud to remain leader of choice on its insurance.

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