| | | | | UBM offers market leading B2B information services to customers across the globe | | | | | | as individuals, teams, businesses and as a Group because we: | | | | | > | pursue creativity, innovation and new opportunities | | > | seek continuous improvement | | > | take intelligent risks | | > | learn from our successes and failures | | > | listen to constructive feedback – and that’s so important. | | | | | | | because as individuals, teams, businesses and as a Group we: | | | | | > | anticipate, meet and exceed expectations | | > | understand our customers’ businesses and create long lasting relationships | | > | value our employees’ diverse talents and support them to exceed their own expectations | | > | treat each other fairly and justly | | > | recognise that sometimes we have to make difficult decisions, but we commit to communicating as much as we can, as soon as we can. | | | | | | | because: | | | | | > | success for our customers and our business partners is success for us | | > | enabling our employees to excel is central to our success | | > | delivering shareholder value is crucial to us | | > | being a good neighbour and a good business citizen is a key priority | | > | we celebrate success – so work hard, work smart and have fun! | | | | | | | | |