2007 objectives
During 2007 we intend to continue to work on improving our systems and processes to support the achievement of our Vision and the creation of shareholder value. In particular, we have the following strategic projects:

• Optimise use of Electronic Claims File and build its use to cover 75% of all new claims
• Build workflow for reinsurance processing
• Build upon interoperability to develop two way trading
• Move contract certainty from project status to business as usual
• Optimise financial operational processes